Terms & Conditions

Some of the policies, terms and conditions of website use and purchasing.

  1. ALL PRODUCT PRICING ON RADIOACTIVE KICKBOARDS WEBSITE IS IN UNITED STATES DOLLARS.
  2. While people of all ages can use the website without restrictions, conditions of purchasing include being of a minimum age of 18. 
  3. The purchaser of products at checkout is required to be the account holder (credit card, paypal, etc.).
  4. Because our products are used daily or several times daily, our non-warranty return time period is TEN DAYS after receiving the products.  If for any reason, you are not satisfied, return the products to us in their original ‘new’ condition for full refund within this time period.
  5. Shipping and Handling fee can not be refunded.
  6. We use an offsite purchase gateway that may display vaguely on your account bill.  We include a limited form of our name (Radioactive Kickboards) in the description, so please look for this before disputing charges.
  7. We reserve the right to conduct an investigation into disputed charges!  During investigation, the disputing party will be restricted from using our website for further purchases and if products have shipped we require the return of these products promptly.
  8. Comments, even unfavorable ones, of products and services are always welcome, however threatening or harassing statements are not allowed on the website.  We reserve the right to remove any comment that we feel does not promote a reasonable level of productive feedback.
  9. Our servers are secured for customer protection (we work with recognized top web service providers).  We want to provide swimming equipment not data and info, thus we never share, distribute, sell or otherwise forward any customer personal information (unless instructed by legal council and/or subpoena)!
  10. All products are covered under our limited warranty (described here).
  11. Products ship out of Canada, therefore Canadian customers are taxed but have a slightly lower shipping cost.
  12. International (non-U.S. and non-Canadian) sales are contingent upon domestic and international online commerce gateway restrictions and customer payment of duty.  While we would like to sell globally, if a gateway does not allow your transaction through, we will not receive your order, and we cannot sell you products online.  However, please contact us and we can find other purchasing arrangements.
  13. United States customers are not required to pay duty since all products are made with North American materials and labor!  However, international customers must adhere to duties required by their nation.  The customer is responsible for all local taxes and duty charges.  These international taxes and duty charges DO NOT appear in the cart!
  14. Custom products have their own terms and conditions.  Some imposed by us and some by the customer.  For our Custom Products Terms, please contact us.
  15. Clearout Products Inventory is a limited collection of previous years’ products, lower quality products, and/or R&D products our team has released for public distribution.  These are reduced in price but are also NOT NECESSARILY EXACTLY AS DISPLAYED ON THE WEBSITE.  These are all FINAL SALE products, thus no refunds can be issued on Clearout products!
  16. We reserve the right to sell products at pricing not indicative of this website when sold offline.
  17. We reserve the right to change pricing at any time without indication or warning (though we like being informative and keeping customers up to date).  Check website for latest pricing.
  18. Our current product limit for website orders (not including custom orders) is 6 boards and/or 20 paddles.  For larger orders contact us.